ORDERS

How do I order customized Vinewick Candles for my special event?

How long does it take to process my order?

Please allow 1-5 business days for order processing. Most shipments will take an additional 1-7 business days. See Vinewick Candle's Shipping Policy for more information.

Where is my order?

You can check your domestic order status and details by visiting USPS.com or UPS.com to input your tracking number for real-time tracking. Your tracking number will be emailed from Vinewick Candle.

Can I cancel or make changes to my order?

Vinewick Candle will attempt to process and ship your order as quickly as possible. Please contact us as before your item(s) ship(s) if you need to modify or cancel your order. We are unable to cancel or modify upon your behalf after the order has shipped.

What is Vinewick Candle's Price Adjustment Policy?

Vinewick Candle does not oAffer credits or refunds for price adjustments and will not price match competitors or dealers.

Where Are Vinewick Candle Products Manufactured?

Vinewick Candle products are mostly manufactured in the USA. Some components are made in China.

What is proposition 65 and how does it relate to Vinewick Candle?

In 1986, California voters approved an initiative to address growing concerns about exposure to certain chemicals, which requires businesses to notify Californians about significant amounts of chemicals in products. If applicable, this warning may appear in the form of a sticker or notice on the Vinewick Candle product for our California consumers.